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GCA courses are offered through two key media: eLearning courses and face-to-face workshops. The eLearning courses run for one, two, four, five, or six weeks. Dates are available on the GCA Course Schedule.
All GCA courses are highly interactive, and participants learn alongside colleagues from around the GAC World. Courses are strategically facilitated by certified, experienced facilitators. Subject matter experts from GAC are invited to the courses to answer queries from the field and provide insights into the business.
Yes – the following GAC New Employee Orientation (GAC NEO) courses are compulsory for all new joiners, ensuring they are equipped with the foundation knowledge to support their new role:
GAC NEO also allows operating companies to gauge the competency and attitude of new joiners. By reviewing the individual's performance in foundation learning, line managers and GLOs can assess the employee's potential, including their attitude and willingness to thrive in the GAC World.
Because all GCA courses are competency-based, it is important that we can measure a participant’s mastery of a particular subject area. Each course is different, but assessment will typically be based on a combination of the following methods:
Participants who do not meet the requirements within the first weeks of the course are graded as “Incomplete” and invited to reapply in the subsequent launch. The GCA’s Escalation, Course Removal, and Re-Enrolment Policy provides more information.
A participant’s mastery of the course will be assessed as an aggregate percentage. An outcome of less than the passing grade (usually 70%) will be deemed an Incomplete Grade.
A participant who successfully completes a course is awarded a certificate.
1. In-Company GCA Liaison Officers (GLOs)
GCA Liaison Officers (GLOs) operate in most GAC companies to ensure optimum communication between GCA and participating companies. The GLOs play an essential role in the relationship between participating companies and GCA, including coordinating the learning and development programme for the year and supporting GCA course participants. Being local, the GLOs can respond quickly to specific inquiries and company needs.
2. Dedicated GCA Learning Environments
Dedicated workstations with high-speed internet access create good learning environments, allow participants to undertake learning away from their work, and promote optimal concentration and learning productivity.
The majority of GCA’s courses are designed by GAC and for GAC. Many courses have a senior management representative as the ‘Course Ambassador.’ They work with the GCA Instructional Designers to develop a course that meets their desired learning objectives. They remain involved by actively promoting the course to the relevant participants.
This approach can ensure that GCA courses are always relevant and directly aligned with GAC's strategic objectives. It also means that all of the courses are directly demand-driven and outcome-oriented.
Additionally, courses are reviewed regularly to ensure that resources and activities remain up to date and continue to meet the stated learning objectives.
Most GCA eLearning courses require approximately five hours per week. The GAC Group Management expects all GAC employees to have sufficient time during working hours to complete the core requirements of each course. To achieve better results, participants are encouraged to complete all activities in full, and additional personal time may be required outside working hours.
As per the guidelines set by GAC Corporate HQ and the GCA Management, GCA is a cost-recovery centre of GAC.
While there is no direct cost to participants, companies pay a course fee for each course position filled.
These contributions/investments take into account the prevailing market conditions of each relevant country. GCA's stated intention is to ensure that all costs are highly competitive with those of commercial learning providers, thereby promoting maximum participation in our Corporate Academy, irrespective of geographical or financial barriers.
GCA courses are in high demand, so places are allocated on a first-come, first-served basis. If you are interested in attending a particular course, please contact your local GCA Liaison Officer (GLOs) or GCA directly. A nomination file with mandatory information is sent to GCA. Please consult your GLO regarding the local approval process.
The majority of GCA courses are conducted through our state-of-the-art learning management system, GAClearn, which brings people together from all across the GAC World to participate in a wide range of courses.
However, a number of our courses are conducted in a workshop format and are offered in regional centres or in-country. Please check our website for full course descriptions and updated schedules.
eLearning is the most efficient means of delivering education and training to a widely dispersed workforce throughout the GAC World.
Essentially, the entire course is conducted through GAClearn – a GAC Corporate Academy virtual campus.
Participants access this through a computer with internet access. All course materials are available online, and a course facilitator will post online feedback and provide one-on-one support when required. You can join online forum discussions to discuss vital concepts and course ideas with other participants.
No particular skills are required, but being comfortable with computers and the Internet is an advantage. The following checklist may help determine your suitability for our online courses:
Certain courses must be completed before others to promote the most optimal learning pathway. Specialist and business-specific courses presuppose participants have a certain degree of knowledge about GAC operations.
GCA is GAC’s own Corporate Academy, so its courses are the most relevant and cost-effective learning method available to GAC people. External courses are often open-source and developed for a wide range of business needs. As a result, their alignment with GAC’s specific business can be limited. GAC people develop GCA courses so that GAC people can meet GAC’s specific business outcomes.