Effective Negotiation Skills

Effective Negotiation Skills (ENS)

Effective negotiation in business builds better relationships and stronger business partnerships. The ENS workshop delivers intensive skills development, designed to build your knowledge of negotiation techniques and theory and a practical and interactive application so participants can apply new negotiation strategies immediately.

The ENS workshop is ideally suited to those with a customer-facing role in sales, customer service or administration. It is equally suited to managers, business leaders or those aspiring to develop this highly valuable skillset.

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  • Category

  • Facilitator

    Ignite Training

  • Duration

    1 day

  • Dates

    21 Feb 2024 - 21 Feb 2024

  • Pace


  • Modules

    Not Applicable

  • Target

    Relevant Personnel

  • Certificate


  • Enroll Now


The ENS course covers the following key areas:

  • Five behavioural choices in negotiation
  • Negotiation best practices
  • Creating value for self & the other party
  • Communication techniques
  • Empathy Statements and Silence


ENS is a 1-day workshop with a maximum of 20 participants in each workshop to ensure sufficient time for practice and mastery of the workshop content.

The GAC Group Management expects that all GAC employees are provided with sufficient time to complete the core requirements of each course within working hours.

Who should apply?

All GAC personnel whose role requires effective negotiation skills. All GAC Sales personnel.


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