GAC Credit Control (GCC)

Credit control is not just a ‘finance thing.’ It is the shared responsibility of all customer-facing roles, in our commercial, operations and sales functions, across the Group. The GCC course is not just about training either, it emphasises the level of collaboration expected from GAC teams across the Group.

GCC teaches participants how to handle day-to-day business challenges through collaborative efforts and how to develop human relationships and leverage a one-team mindset to influence our customers’ decisions. It guides participants through challenging cross-functional conflict scenarios, as well as interactions with customers. You will understand effective operational good practices, and how to leverage collaboration and team effort to ensure Credit Control gold standards at GAC!