Business Operations Fundamentals (BOF)

BOF aims to unlock the essentials of shipping and logistics, giving a diverse range of GAC people a fundamental understanding of key operational terminology and principles. The course aims to bridge the knowledge gap between operational staff and other business areas, fostering a collaborative environment that enhances interdepartmental processes. Through engaging lessons and case studies, learners will gain insights into how logistical decisions impact various functions, from sales and marketing to finance and customer service.

By the end of the course, participants will have enhanced operational knowledge and effective tools for interdepartmental communication, paving the way for a more agile and responsive business environment.