Cargo Insurance Handling
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Cargo Insurance Handling (CIH)

As our operations become complex and our customers’ expectations continue to rise, every team member must understand how freight operations, insurance, liability, and claims interconnect. When these components work together seamlessly, we strengthen GAC’s operational resilience, reduce exposure, and reinforce the trust our customers place in us every day.

This course has been designed with that purpose in mind. Through practical scenarios and real-world examples, you will explore the decisions and responsibilities that shape safe and compliant freight operations. You will build the confidence to respond to incidents proactively and uphold the standards that protect both GAC and our customers.

Content

The CIH course covers the following key topics:

  • Fundamentals of Freight Operations
  • Cargo Insurance Essentials
  • Claims Documentation, Process and Escalation
  • TT Coverage and Support

Format

CIH is a four-week facilitated course, delivered via GAClearn.

The GAC Group Management expects that all GAC employees are provided with sufficient time to complete the core requirements of each course within working hours.

Who should apply?

All GAC personnel with a role related to Cargo Insurance Handling.

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