Overview

Overview

Effective negotiation in business builds better relationships and stronger business partnerships. The NSV virtual workshop delivers intensive skills-development, designed to build your knowledge of negotiation techniques and theory as well as practical and interactive application so participants can apply new negotiation strategies immediately.

The Negotiation Skills workshop is ideally suited to those who have a customer-facing role in sales, customer service or administration. It is equally suited to managers and business leaders, or those aspiring to develop this highly valuable skillset.

Content

Content

The NSV course covers the following key areas:

  • Five behavioural choices in negotiation
  • Negotiation best practices
  • Creating value for self & the other party
  • Communication techniques
  • Empathy Statements and Silence

Format

Format

NSV is a 6-hour virtual workshop run over two days with a maximum of 20 participants in each workshop to ensure sufficient time for practice and mastery of the workshop content.

The GAC Group Management expects that all GAC employees are provided with sufficient time to complete the core requirements of each course within working hours.

Who Should Apply?

Who Should Apply?

All GAC personnel whose role requires effective negotiation skills. All GAC Sales personnel.

    Course Features

    Mode Virtual Workshop
    Duration 2 days
    Modules
    N/A
    Target
    All Relevant Personnel
    Certificate
    Yes