Customer Relationship Management (CRM) is a tool to help GAC sell more business using a guided sales process and ensure customer data is available to the organisation.
At the end of the OCS course, you will be able to utilise CRM to drive business growth while efficiently and accurately measuring customer information.
04 Mar 2024 - 17 Mar 2024
06 May 2024 - 19 May 2024
01 Jul 2024 - 14 Jul 2024
02 Sep 2024 - 15 Sep 2024
The OCS course covers the following key areas:
OCS is a two-week, self-paced course delivered via GAClearn.
The GAC Group Management expects that all GAC employees are provided with sufficient time to complete the core requirements of each course within working hours.
Relevant personnel who use the CRM system.