GAC’s tagline ‘Delivering your strategy’ places our customers’ ambitions and strategic targets at the centre of our service promise. Customer Relationship Management (CRM) involves listening to and understanding customers, anticipating their needs, and responding in a way that excites them. CRM is a business philosophy and used effectively, CRM will help GAC:
The two-day CRM workshop gives you the skills to understand, anticipate and respond to our customers’ needs in a consistent way across the GAC World, ensuring our relationships are built to last the distance.
14 Sep 2022 - 15 Sep 2022
The CRM Workshop covers the following key areas:
CRM is a two-day workshop. It is designed with the individual learner at the centre of the learning process and is knowledge-based, interactive and practical.
The GAC Group Management expects that all GAC employees are provided with sufficient time to complete the core requirements of each course within working hours.
All GAC Sales personnel.